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1. How long does it take to process my application and to setup my hosting account?

2. What are the features you support?

3. What is your company's policy about Adult websites?

4. How do I transfer from another provider to you?

5. What's the difference between "transfer my existing domain" and "I will use my existing domain and update my nameservers only"?

6. I am a complete novice. Can I use your services?

7. Is the contract on month-to-month basis or annual?

8. Do you offer a money-back guarantee?

9. Do you offer 24 x 7 technical support?

10. Can you transfer my websites including my files, databases and images from my previous hosting provider to your servers?

11. What are your guarantees toward the account I open with your company?

12. Is Sendmail enabled within your servers?

13. I have changed my DNS to point to your nameservers. How can I find out if my domain is resolving to your servers?

14. How can we ensure the smallest amount of downtime when transferring the domain?